Customer Testimonials
My last service visit was the fifth to resolve the same problem. And it remains unresolved
Numerous attempts to repair/trouble shoot our OnStar red light from coming on have failed. The most recent effort failed to correct the problem and the red light came back on the day after our last visit. I wish someone would resolve this issue as in addition to being annoying we have little confidence in the OnStar system
Thanks Again, to Johnson Family Chevrolet! On November 18, 2024 I traded in my 2024 Chevy EV Blazer RS AWD (bought new from Johnson in October 2023) for a 2024 Chevy Silverado EV RST. Before that I had bought a 2015 Captiva and 2020 Equinox from Johnson. ALL Great Cars! ALL Great Deals! As a Retired Systems Engineer and University Software Systems Engineering Instructor, I am very glad to contribute experiential feedback as part of the owners group for GM/Chevy EV technology.
I want to give a huge shout and thank you to Johnson Family Chevrolet in Woodlawn, VA. We had a mechanical issue happen with our truck and was headed to get the part we thought would fix it, we saw the bay doors open to the service department and ventured over to see if we could get assistance. Instead of being told again after the first 10 we stopped to talk to "service is closed, come back Monday", we got the owner, Adam Johnson who said, let me help you out. He immediately got on the phone to one ... Read More DealerRater - Oct 20, 2024
The staff was excellent at Jeff Johnsons and Logan the sales representative was very kind and knowledgeable. He made car buying easy.
On August 8, 2024 we came in to the service department in need of a new tire because of hitting something on the freeway (IS77) and causing a flat. We were met by Emily Puckett with a big smile. We had a contract, through Assurant, to cover the cost, and Emily took care of everything--we mean everything. All we had to do was wait in the customer waiting room and Emily took care to the rest. We were many hours from our destination and the wonderful help she provided allowed our stress to fade away. Thanks Emily and all the folks at ... Read More DealerRater - Sep 7, 2024
Each visit was handled both professionally and courteously. I received appt confirmations and the wait time for service was minimal. Johnsons is my go-to for sales and service. No complaints whatsoever.
Sales and Service staff were extremely welcoming, I would recommend this dealership to anyone who wants a great deal on a new or used vehicle!
The dealership and especially the salesman were very competent, friendly, and knowledgeable. No one was pushy or overbearing. They found my husband and I exactly the vechile we were hoping to find. Thanks, Johnson Family Chevrolet! James and Veta Craig
Was pleased they went out of their way to fit me in when the service department was booked up for several days. Was not pleased with the amount charged for replacing corroded wire and terminal to the ABS system. $489.00.
I BOUGHT MY 2019 TRAX FROM THEM NEW. I USE THEM EXCLUSIVELY FOR SERVICE AND REPAIRS. THEY HAVE ALWAYS BEEN VERY EFFICIENT AND HELPFUL. THEY OFFERED AN EXTENDED WARRENTY POLICY, WHICH I BOUGHT AFTER MY CAR REACHED OVER 60,000 MILES. RECENTLY, I NEEDED A NEW RADIATOR. BECAUSE OF THE POLICY I HAD PURCHASED, I SAVED ABOUT $1,200 IN COST OF PARTS AND LABOR. I WOULD NOT HESITATE TO RECOMMEND THEM - BOTH FOR SALES AND SERVICE.
Got a great deal by friendly staff that made it a easy process . Will buy from again !
Was lookig for a second car not really looking to buy at this time .The day was Sunday and the dealership was closed . Met a man going into the dealership it was Jeff Johnson himself .Him and his wife were very nice people pleasant to talk to, I bought a 2015 Jeep Patroit Jeff handled the deal himself not only got a great deal but also delivered the jeep to my home ,oh did I forget to mention Iam from Greensboro N C .I have also in the past bought 2 campers at Jeff Johnson RV.In all the dealings with both ... Read More DealerRater - May 30, 2022
You will not like it here. Bunch of liars. Management sucks and do nothing like what they promised. Recommend driving past this place! Go anywhere else to be treated fairly.
Mark Hanks searched til he found exactly what I wanted. And even delivered the car to me. I never went to the dealership. Great experience for me.
I was told the car I was purchasing had sirius xm radio, and was never told it had no mats until I went to put my things in it after I signed. I was told twice it had siruis xm and my car I was trading in that had sirius xm, I could simply transfer my account to this car. I get home and cant find it on my radio, I call monday morning and was told it didnt have it. If I had know this, I would not have purchased the car. Totally pissed. Ron Price
Follow up:
Bradley ... Read More DealerRater - Jul 8, 2014
called to inquire about an internet offering.explained did not like color, they insisted i bring my car by for appraisal & they could probably get car i wanted.the car on the internet wasn't bad, they gave me a price which was great,told me car was a GM repurchase b/c of buyer's remorse.they bent over backward for me to buy, i did on Sat.Monday morning i called a GM Service Mgr. and he looked the car up on GM service site.in the 1 yr. buyer had car, there were over a dozen major ... Read More DealerRater - May 20, 2010